Execution-Focused | Solution-Oriented | Results-Driven I’m a Junior Project Manager with 4.6 years at Tucows, where I’ve grown from a Project Analyst into a project lead managing SaaS migrations, automation initiatives, and internal system transitions across teams. I specialize in delivering structured, user-focused solutions—whether it’s moving 500+ users onto scalable tools like AWS Connect or Wrike, or rolling out streamlined support processes that improve clarity and reduce friction. My work consistently results in faster implementation cycles, reduced costs, and stronger cross-functional alignment. Career Highlights: - Managed end-to-end SaaS and support platform migrations, reducing annual costs by ~$60K and improving system adoption rates to 90%+ - Delivered automation rollouts that reduced manual workloads by 30–40%, improving team velocity and operational accuracy - Migrated knowledge base content from Zendesk to Notion, enhancing agent access and collaborative editing for 150+ users - Led the rollout of Wrike as the new PM tool across teams, replacing Asana with improved project visibility and centralized admin management - Built project alignment through effective scoping, stakeholder input, and clear communication throughout delivery phases. Known for adaptability, structured execution, and being a trusted partner to stakeholders, I’m looking for my next opportunity in a Junior PM, Project Coordinator, or Associate PM role—where I can continue building great systems and stronger teams.