Helping Customers Succeed | SaaS & Construction Tech | Customer Experience & Growth With a passion for customer success and relationship management, I thrive in helping businesses maximize the value of their technology investments. I’ve spent the last several years driving adoption, retention, and growth across SaaS and Construction Tech, managing portfolios from $5M to $79M ARR. I specialize in: ✔ Driving customer adoption and expansion across multiple product lines ✔ Leading renewal and retention strategies to maximize revenue ✔ Partnering cross-functionally with Sales, Product, and Technical teams to deliver results ✔ Developing training programs and process improvements to enhance customer experiences I’m motivated by helping businesses succeed—whether that’s by streamlining workflows, increasing adoption, or building long-term partnerships. If you're looking for a customer success professional with a proven track record in SaaS and Construction Tech, let’s connect!