
Support Leader | Career Coach | LeadDev Speaker
bigfishgames.com
wistia.com
loom.com
Product Support Manager
PetDesk
• www.linkedin.com/company/petdesk
• Full-time
Oct 2024 - Present
Career Coach
Double Jump Enterprises
• Self-employed
May 2021 - Present
Cambridge, Massachusetts, United States
Customer Support Manager
Loom
• www.linkedin.com/company/useloom
• Full-time
Nov 2022 - May 2024
Director of Customer Happiness
Wistia
• www.linkedin.com/company/wistia
• Full-time
Feb 2018 - Sep 2022
Greater Boston Area
Senior Manager Customer Support
Big Fish Games
• www.linkedin.com/company/big-fish-games
Mar 2017 - Feb 2018
Greater Seattle Area
Customer Support Manager
Big Fish
• www.linkedin.com/company/big-fish-games
Feb 2010 - Feb 2017
English Language Instructor
Korea POLY School
Mar 2006 - Mar 2008