Customer Experience Executive | Operations Strategy | Startup Advisor | Scaling High-Growth Client Management, Support & Sales Teams
Customer Experience executive with a proven track record of scaling organizations efficiently while maintaining customer excellence.
cointracker.io
georgetown.edu
stash.com
barackobama.com
americanexpress.com
New York, New York, United States
Head of CX
CoinTracker
• www.linkedin.com/company/cointracker
Dec 2023 - Present
Advisor
Road Builders Supply
• www.linkedin.com/company/road-builders-supply
Jan 2023 - Present
Customer Experience & Operations Strategy
Winter Rose
Jan 2023 - Present
VP of Customer
Blueacorn
• www.linkedin.com/company/blueacornco
Aug 2021 - Jul 2023
Sr Director of Customer Experience Engagement
Stash
• www.linkedin.com/company/stashfinancial
Apr 2020 - Jul 2021
Director of Customer Experience
Stash Invest
• www.linkedin.com/company/stashfinancial
Jan 2018 - Apr 2020
Greater New York City Area
Senior Manager, Small Business Saturday Marketing Strategy & Customer Experience (GABM)
American Express
May 2015 - Dec 2017
Greater New York City Area
Director of Special Projects
Chicago Humanities Festival
Feb 2011 - Jul 2011
Fundraising Consultant
Self Employed
Jan 2010 - Feb 2011
Finance Director
Hynes for Governor
Mar 2009 - Feb 2010
Finance Director
Giffords for Congress
Feb 2006 - Nov 2006
Tucson, AZ