
I started working in VoIP in 2013 and have enjoyed the journey ever since. I've built strong knowledge in SIP and had the chance to work with SBCs like AudioCodes, Sonus/Ribbon, and Oracle. I’ve also explored cloud communication with Twilio’s Programmable Voice and Voice SDKs. I genuinely love what I do and always enjoy taking on new challenges.
twilio.com
genesys.com
rbbn.com
commsgroup.limited
Singapore
Service Delivery Team Lead - VOIP Provisioning
Comms Group Limited (ASX:CCG)
• www.linkedin.com/company/commsgroup
• Full-time
Mar 2025 - Present
Singapore
Technical support engineer 2 (Voice)
Twilio
• www.linkedin.com/company/twilio-inc-
• Full-time
Jun 2021 - Mar 2025
Singapore
Global Technical Support Engineer
Ribbon Communications
• www.linkedin.com/company/ribbon-communications
Jan 2019 - Apr 2021
Kuala Lumpur, Malaysia
Technical Support Engineering Sr. Technical Analyst
Ribbon Communications
• www.linkedin.com/company/ribbon-communications
• Full-time
Jan 2019 - Apr 2021
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Voice Network Engineer
Genesys | Interactive Intelligence
• www.linkedin.com/company/interactive-intelligence
Jun 2015 - Jan 2019
Kuala Lumpur, Malaysia
Trainee
Fine Pulse
Feb 2012 - Apr 2012