Senior Technical Program Manager

ITIL certified professional with 12+ years of IT experience in TPM & Release Manager roles. DOMAIN: Hybrid Cloud, Container Platform, Workforce Management, Banking/Cards, Digital Payments(eWallets/Mobile Wallets) SPECIALITIES: Program Management. Release Management, Release Planning, Change Management, Production Support, SDLC, AGILE, Scrum, ITIL, ITSM, Kanban, Lean, People Management, Project Management TECHNICAL SKILLS: Shell Scripting, Unix/Linux, SSL/TLS basics, VB basics, SQL basics, Branching, Code Versioning TOOLS/TECHNOLOGIES: Jira, Confluence, Service Now, SharePoint, Autosys, Jenkins, GitHub, Nexus, AppDynamics, Rundeck, Rally, Jira, MS Office (Excel, Word, PowerPoint), AWS, Kubernetes basics. CERTIFICATIONS: ITIL 4® Foundation Certificate in IT Service Management - Around 8 years working as a Technical Release/Program Manager, defining, managing & strategizing different applications/projects releases/programs. - Around 2 years as an Onshore/Offshore Support & Enhancement Lead(SRE) for a critical application based on the concept of Tokenized transactions and managed a team of 10 people. - Over 2 years of experience having skills in designing & developing web applications using Java, Spring MVC and Hibernate.