Senior Director Global Services - South EMEA, Central and South Asia

A strategic Head of Professional Services with over 20 years of experience leading global professional services, managed services, and customer success organizations. Specializes in driving digital transformation, cloud services, and SaaS deployment strategies, delivering impactful solutions across diverse markets. Skilled at steering large cross-functional teams, driving strategic initiatives, and implementing innovative service delivery models that generate significant business value. Proven ability to align service operations with corporate goals, enhancing business growth, customer satisfaction, and sustainable revenue streams. Successfully led multi-region service divisions, with a strong track record in scaling operations, managing complex P&L structures, and spearheading global digital transformation projects. A 'people leader' who leads by example, fosters a culture of innovation, efficiency, and best practices, and is known for effective communication and team management. Holds an impressive education, training, and certifications in the industry's best practices. Namely, ITIL® Expert level, TOGAF® Certified level & Prince2® Foundation level. My Executive MBA from London Business School has also added to my Financial, Accounting, Organizational Behavior, Strategy, Data Analytics, and Marketing knowledge.