I am a results-driven machine learning expert with 5+ years of experience designing, building, and scaling ML systems that delight customers. My expertise lies in personalisation and recommender systems. Currently, I’m working at Etsy as a Senior Applied Scientist in Recommendations. I have worked as an Applied Scientist at Amazon Prime Video where I improved conversion by personalizing offer ranking based on customer features. In the past, I led AI chatbot projects with language models (BERT) and performed data-driven digital marketing analysis at JP Morgan Chase. At Bol.com, I built recommender systems using generative models that significantly improved product diversity, resulting in increased customer satisfaction and revenue.