Over the last 18 years, I've had the incredible privilege to help grow a company from a regional custom eLearning startup to an industry leader in Cybersecurity and Privacy Education serving a global, Fortune 500 client base. Served in a variety of key leadership roles across multiple functions – corporate strategy, operations, project management, professional services, eLearning development, customer success, and sales & marketing readiness. Specific areas of expertise include: · Top-level corporate strategic planning and decision-making · Growth planning and infrastructure scaling · eLearning design, development, and business implementation · Professional Services utilization, bench management, scoping, and delivery · Board reporting and executive leadership team participation · Facilities buildout and management, contractor management and planning · Enterprise-wide implementation of CRM, Project/Task management systems · Customer success, support, and services implementation · Financial governance, ensuring bottom-line results, healthy growth, and profitability · Team leadership, mentoring, and coaching, corporate culture building Industry experience spans eLearning, cybersecurity, privacy education, SaaS, operational intelligence, and solutions consulting. Avid networker, family man, fisherman, volunteer, skier, and drummer. Open to relevant conversations on any of these topics at scotturstad@gmail.com.