
Over the last 18 years, I've had the incredible privilege to help grow a company from a regional custom eLearning startup to an industry leader in Cybersecurity and Privacy Education serving a global, Fortune 500 client base. Served in a variety of key leadership roles across multiple functions – corporate strategy, operations, project management, professional services, eLearning development, customer success, and sales & marketing readiness. Specific areas of expertise include: · Top-level corporate strategic planning and decision-making · Growth planning and infrastructure scaling · eLearning design, development, and business implementation · Professional Services utilization, bench management, scoping, and delivery · Board reporting and executive leadership team participation · Facilities buildout and management, contractor management and planning · Enterprise-wide implementation of CRM, Project/Task management systems · Customer success, support, and services implementation · Financial governance, ensuring bottom-line results, healthy growth, and profitability · Team leadership, mentoring, and coaching, corporate culture building Industry experience spans eLearning, cybersecurity, privacy education, SaaS, operational intelligence, and solutions consulting. Avid networker, family man, fisherman, volunteer, skier, and drummer. Open to relevant conversations on any of these topics at scotturstad@gmail.com.
chronus.com
Greater Seattle Area
Chief Operator Officer
Own the Night Productions, Inc.
• www.linkedin.com/company/ownthenightpro
• Full-time
Jan 2019 - Present
Woodinville, Washington, United States
VP of Customer Success
Chronus
• www.linkedin.com/company/chronussoftware
• Full-time
May 2019 - Sep 2022
Bellevue, Washington
Vice President, Professional Services / eLearning & Customer Success
MediaPRO: Cybersecurity & Privacy Education
• www.linkedin.com/company/mediapro-inc-
Dec 2017 - Oct 2018
Bothell, Wa
Director of Operations / Director eLearning Services (IT, PMO, eLearning development)
MediaPRO: Cybersecurity & Privacy Education
• www.linkedin.com/company/mediapro-inc-
Jan 2000 - Dec 2017
Bothell, WA
Director of Business Development
MediaPRO: Cybersecurity & Privacy Education
• www.linkedin.com/company/mediapro-inc-
Jan 1997 - Dec 2000
Bothell, WA
Director of Business Development
Pacific Animated Imaging
Jan 1991 - Dec 1996