As a BBA Marketing graduate from Amity University Kolkata, I have a strong interest and background in online education and continuous learning. I am always eager to learn new skills and take on new challenges that enhance my professional growth and add value to the organizations I work with. In my most recent role as a Content Executive at LectureNotes Technologies, I was responsible for creating and managing high-quality and timely content for various online learning platforms, covering different domains and audiences. I used data and feedback to measure and improve content performance and user satisfaction, and to identify new opportunities and trends. I also leveraged my CRM skills to build and maintain strong relationships with the customers, providing them with support and guidance, and resolving any issues or queries they had. I have a proven track record of delivering results and value through content and CRM.