
As a business consultant, I leverage my 25+ years of experience in the software industry and executive leadership to help clients achieve their goals and optimize their performance. My core competencies include P&L accountability and process improvement, service operations and education, and customer and employee engagement. I have a high EQ and a customer-centric approach that enables me to solve complex problems, develop innovative products, and drive revenue growth and margin improvement. Previously, I was the EVP of Service Operations and SVP of Global Education at MicroStrategy, where I led teams of up to 75 staff, managed budgets of up to $15M, and delivered revenues of up to $85M. I improved efficiency, transparency, and profitability by consolidating service operations, engaging marketing and sales teams, restructuring content production, and updating software release schedules. I also created a climate of communication and collaboration by listening to employees and customers, and achieved #1 ranking for leadership and team morale improvement among 10 CXOs. I thrive in fast-paced environments where excellence in execution, not analysis paralysis, is my leadership mantra. I am currently working with various clients in the software industry, leveraging my skills and expertise to help them succeed in their markets.
k12.com
aol.com
flatworld.com
memoryblue.com
strategysoftware.com
Waterford, Virginia, United States
Business Consultant
memoryBlue
• www.linkedin.com/company/memoryblue
• Self-employed
Dec 2021 - Present
Tysons Corner, Virginia, United States
Executive Vice President of Service Operations
MicroStrategy
• www.linkedin.com/company/strategy
• Full-time
Nov 2018 - May 2019
Tysons Corner, Virginia, United States
Senior Vice President of Global Education
MicroStrategy
• www.linkedin.com/company/strategy
• Full-time
Feb 2015 - Nov 2018
Tysons Corner, Virginia, United States
General Manager
FlatWorld
• www.linkedin.com/company/flatworldtextbooks
• Full-time
Sep 2013 - Aug 2014
Washington DC-Baltimore Area
Vice President of Student Enrollment & Retention
K12
• www.linkedin.com/company/k12
• Full-time
May 2009 - Oct 2012
Herndon, Virginia, United States
Senior Director Curriculum Sales & Student Support
K12
• www.linkedin.com/company/k12
• Full-time
Apr 2006 - May 2009
Herndon, Virginia, United States