Experienced IT professional specializing in system administration and IT infrastructure management. Skilled in optimizing enterprise environments through automation, performance tuning, and strategic IT solutions. Adept at managing Windows Server, Active Directory, Azure, and VMware environments while ensuring seamless operations and scalability. Proven ability to lead system audits, manage IT incidents, and implement proactive maintenance strategies to minimize downtime. Strong expertise in IT service management (ITSM), user support, and process improvement to enhance overall operational efficiency. Known for a proactive approach to troubleshooting, excellent problem-solving skills, and the ability to collaborate across teams to drive technical excellence. Committed to continuous learning and staying updated with industry advancements to deliver innovative and efficient IT solutions.