Stays curious! Intrinsically motivated lifelong learner and facilitative content specialist. Driver of the knowledge transfer process in a global technology ecosystem that continually expands and evolves. Adept at capturing, refining, and communicating complex ideas for team-based innovation. A Boston University alum with a grit-based work ethic and growth mindset. SEO expert with 15+ years copywriting, marketing, and publishing experience. Consistently delivered content strategy wins at Liquid Web, MassiveU, The Walt Disney Company, Wyndham Worldwide, Bankrate, Booz Allen Hamilton, AOL, Oracle MICROS, Intel, and the US Department of Energy. Skillful storyteller! Enjoys working with technology pioneers, thought leaders, and market innovators to deliver the next generation of cloud platforms, enterprise solutions, and mobile-ready applications. Documentation expert for new software projects at scale. Focused on delivering life-enhancing and game-changing innovations in a robustly connected world. Living in Southwest Florida, an aficionado of nature, coffee, stand-up comedy, and a peace-giving Zen Patio Garden backyard project. Specialities ✔ ― Agile, Scrum & Kanban ✔ ― Software Development Life Cycle (SDLC) & Ideation ✔ ― Software Product Requirements ✔ ― AWS, MS Azure & GCP ✔ ― AI with ChatGPT, Gemini, Copilot, Claude, Jasper & Perplexity AI ✔ — Creately, diagrams.net (draw.io), Lucidchart & SmartDraw ✔ ― EdTech / LMSs ✔ ― Technical Editing — Vision, Scope & SDLC Artifacts ✔ ― Functional / Technical Specifications & Whitepapers ✔ ― API / CLI Documentation ✔ ― Microsoft & Google Suites ✔ ― Grammar, Plagiarism & AI Checking with Grammarly ✔ ― Process Architecture & Maps ✔ ― Online Help Systems, Tutorials, How-Tos, SOPs & FAQs ✔ ― Knowledge Management with CMSs, Wikis & KB Platforms ✔ — Accessibility with JAWS & NVDA Skills ✔ ― Slack, Zoom, Teams, Webex & Google Meet ✔ ― Agile Project Management & Creative Problem Solving ✔ ― Microsoft Project & Visio ✔ ― Confluence & SharePoint ✔ — Design Tools ― Figma, InVision & Miro ✔ — Social Media ― GaggleAMP & Sprout Social ✔ ― Cloud Service Software Architectures (DaaS, SaaS, IaaS, PaaS, DBaaS & IaC) ✔ ― Asana, Jira, Bitbucket, GitHub & GitLab ✔ ― Release, Change, CMDB & Life Cycle (GitOps, DevOps & CI / CD) ✔ — Adobe Creative Cloud, Canva & PaintShop Pro ✔ ― SEO via BrightEdge, Semrush, Ahrefs, Yoast & Google Analytics ✔ ― HTML, XML, DITA, Markdown, TXT & PDF ✔ ― Data Lakes, Reporting, ETL, BI & Data Governance ✔ ― Bug, Defect, Problem, Issue, Incident & Request Tracking Tools with Quality Assurance (QA)