
Stays curious! Intrinsically motivated lifelong learner and facilitative content specialist. Driver of the knowledge transfer process in a global technology ecosystem that continually expands and evolves. Adept at capturing, refining, and communicating complex ideas for team-based innovation. A Boston University alum with a grit-based work ethic and growth mindset. SEO expert with 15+ years copywriting, marketing, and publishing experience. Consistently delivered content strategy wins at Liquid Web, MassiveU, The Walt Disney Company, Wyndham Worldwide, Bankrate, Booz Allen Hamilton, AOL, Oracle MICROS, Intel, and the US Department of Energy. Skillful storyteller! Enjoys working with technology pioneers, thought leaders, and market innovators to deliver the next generation of cloud platforms, enterprise solutions, and mobile-ready applications. Documentation expert for new software projects at scale. Focused on delivering life-enhancing and game-changing innovations in a robustly connected world. Living in Southwest Florida, an aficionado of nature, coffee, stand-up comedy, and a peace-giving Zen Patio Garden backyard project. Specialities ✔ ― Agile, Scrum & Kanban ✔ ― Software Development Life Cycle (SDLC) & Ideation ✔ ― Software Product Requirements ✔ ― AWS, MS Azure & GCP ✔ ― AI with ChatGPT, Gemini, Copilot, Claude, Jasper & Perplexity AI ✔ — Creately, diagrams.net (draw.io), Lucidchart & SmartDraw ✔ ― EdTech / LMSs ✔ ― Technical Editing — Vision, Scope & SDLC Artifacts ✔ ― Functional / Technical Specifications & Whitepapers ✔ ― API / CLI Documentation ✔ ― Microsoft & Google Suites ✔ ― Grammar, Plagiarism & AI Checking with Grammarly ✔ ― Process Architecture & Maps ✔ ― Online Help Systems, Tutorials, How-Tos, SOPs & FAQs ✔ ― Knowledge Management with CMSs, Wikis & KB Platforms ✔ — Accessibility with JAWS & NVDA Skills ✔ ― Slack, Zoom, Teams, Webex & Google Meet ✔ ― Agile Project Management & Creative Problem Solving ✔ ― Microsoft Project & Visio ✔ ― Confluence & SharePoint ✔ — Design Tools ― Figma, InVision & Miro ✔ — Social Media ― GaggleAMP & Sprout Social ✔ ― Cloud Service Software Architectures (DaaS, SaaS, IaaS, PaaS, DBaaS & IaC) ✔ ― Asana, Jira, Bitbucket, GitHub & GitLab ✔ ― Release, Change, CMDB & Life Cycle (GitOps, DevOps & CI / CD) ✔ — Adobe Creative Cloud, Canva & PaintShop Pro ✔ ― SEO via BrightEdge, Semrush, Ahrefs, Yoast & Google Analytics ✔ ― HTML, XML, DITA, Markdown, TXT & PDF ✔ ― Data Lakes, Reporting, ETL, BI & Data Governance ✔ ― Bug, Defect, Problem, Issue, Incident & Request Tracking Tools with Quality Assurance (QA)
hexaware.com
oracle.com
boozallen.co
liquidweb.com
bpa.gov
state.gov
intel.com
Bonita Springs, Florida, United States
Consulting Technical Writer
Hexaware Technologies
• www.linkedin.com/company/hexaware-technologies
Apr 2025 - Present
Bonita Springs, Florida, United States
Technical Writer & Editor — Content Strategy for KB, Cloud Services, Web Hosting & Server Guides
Liquid Web
• www.linkedin.com/company/liquidweb
Oct 2021 - Sep 2024
Bonita Springs, Florida, United States
Technical Writer & QA Specialist — Project-Based Social Learning, Assessment & Contest Platforms
MassiveU
• www.linkedin.com/company/massiveu
Jun 2015 - Mar 2021
Naples, Florida
Consulting Technical Writer & Business Analyst ― Software Patching Process & Asset / TCO Inventories
LCEC
• www.linkedin.com/company/lcec
Jan 2015 - May 2015
North Fort Myers, Florida
Consulting Technical Writer & Project Manager — Marketing Solutions & Content Management
Marbles
• www.linkedin.com/company/mables-llc
Aug 2014 - Sep 2014
Bonita Springs, Florida
International Virtuoso — Professionally & Personally
The World at Large
Jan 1972 - Oct 1992
The World at Large
Creative Problem Solver — Professionally & Personally
Throughout My Life
Jan 1972 - Oct 1992
Throughout My Life
Aspiring Comedic Talent — Professionally & Personally
Good-Natured Jokes-R-Us
Jan 1972 - Oct 1992
The Funny Bone
Appreciator of Results & the People Bringing Them — Professionally & Personally
The Kenneth Blanchard School of Thought (Author of The One Minute Manager)
Jan 1972 - Sep 1992
The Workplace & The Life Arena
linkedin.com
bankrate.com
rasmussen.edu
aol.com
disneycareers.com