Norliyana Norman

Experienced more than 5 years in Customer Care Professional with a demonstrated history of working in the airlines/aviation industry, services and technology, trading and cryptocurrency,transportation and delivery services. Skilled in Service Centers, Customer Experience, CSE, Customer Service, and Web Browsing.

lta.gov.sg

gov.sg

airasia.com

tdcx.com

startek.com

binance.com

malaysiaairlines.com

Federal Territory of Kuala Lumpur, Malaysia

Contact info

norliyana-norman-040baa200

Experience

Assistant Station Manager

Land Transport Authority (LTA) Singapore

• www.linkedin.com/company/lta

• Full-time

Oct 2023 - Dec 2024

Singapore

Crisis Management Specialist (AIRBNB)

TDCX

• www.linkedin.com/company/tdcxgroup

• Full-time

Oct 2022 - Sep 2023

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior Client Service Associate (META)

Concentrix.

• Full-time

Jul 2022 - Oct 2022

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Customer Care Specialist

Malaysia Airlines

• www.linkedin.com/company/malaysia-airlines

• Full-time

Jan 2022 - Jun 2022

Malaysia

Customer Service Specialist Level 2 (Technical)

Binance

• www.linkedin.com/company/binance

• Full-time

Mar 2021 - Nov 2021

Outpatient Claim Executive

Integrated Health Plans Pte Ltd (IHP)

• www.linkedin.com/company/integrated-health-plans

• Full-time

Jan 2021 - Mar 2021

Johor Bahru, Johore, Malaysia