Senior Operations Analyst with over 10 years experience in financial services including multi-asset environments. My primary focus is ensuring seamless operations, optimising processes, delivering exceptional service to clients and collaborating with stakeholders. I have a proven track record of leading internal team training sessions and driving efficiency within fast-paced environments. My expertise lies in managing and maintaining trading platforms, performing trade reconciliations, and conducting thorough investigations of trade lifecycles. My background in both B2B and B2C settings has equipped me with a strong understanding of both client and business requirements which I leverage to improve engagement and satisfaction. BSc (Hons) in Applied Geography from Bournemouth University.