
Enterprise Customer Success
A Leader with a unique combination of strong interpersonal skills and technical abilities. I love coming to work every day to build relationships, solve hard problems and improve the customer experience one interaction at a time. Experience driving success for companies such as Pendo, Airtable, TD Bank, Rakuten (formerly Ebates), Air Miles and Insperity. Die-hard Leafs fan, dog lover, podcast aficionado and most importantly a huge supporter of chocolate chip cookies. Empathy > Everything
nudge.ai
tundratechnical.com
shopify.com
awaytravel.com
Toronto, Ontario, Canada
Technical CX Manager
Away
• www.linkedin.com/company/away
• Contract Full-time
Feb 2025 - Nov 2025
Enterprise Merchant Success Manager
Shopify
• www.linkedin.com/company/shopify
• Permanent Full-time
Dec 2023 - Dec 2024
Team Lead, Launch Engineering
Shopify
• www.linkedin.com/company/shopify
• Permanent Full-time
Mar 2023 - Dec 2023
Toronto, Ontario, Canada
Senior Merchant Success Manager
Shopify
• www.linkedin.com/company/shopify
• Permanent Full-time
Mar 2021 - Mar 2023
Merchant Success Manager
Shopify
• www.linkedin.com/company/shopify
• Full-time
Mar 2020 - Mar 2021
Toronto, Ontario, Canada
Customer Success Manager
Nudge.ai
• www.linkedin.com/company/nudgeai
• Full-time
Sep 2019 - Feb 2020
Customer Success Manager
Shopbrain
Jan 2017 - Sep 2019
Toronto, Canada Area