I am an experienced operations and creative services professional. I am currently the Business Systems Manager for Workbook (owned by Deltek), our project and resource management software, across AKQA’s International region covering 10 offices from London to Tokyo. I am one of 2 senior administrators (the other covering the Americas) within AKQA. I troubleshoot and problem solve issues with the system as well producing key reports on billability, utilisation, client dashboards and resource planning vs revenue forecasted. I have implemented/managed other project/resource business systems - Planview, Projector PSA and Traffic Live. I have a wide knowledge of managing financial targets, budgetary management, utilisation and realisation of staff and revenue as well as being able to resource and run a busy studio.