
My expertise lies in serving as the first point of contact with clients , representing organisation and maintaining a high level of visibility, which necessitates an extremely professional, courteous, and respectful communication style with all customers. I have proven to be highly successful at ensuring superior customer relations and providing outstanding service and support to meet, and surpass, customer expectations and requirements. Furthermore, my ability to effectively interact with a wide range of diverse cultures and personalities positions me to become an immediate asset to your institution.
yellowcard.io
linktr.ee
aspireleaders.org
Communauté urbaine de Douala, Littoral, Cameroon
KYC Analyst/B2C Onboarding Specialist
Yellow Card App
• www.linkedin.com/company/yellowcardapp
• Full-time
Mar 2023 - Mar 2025
Douala V, Littoral, Cameroon
Junior Analyst in Customer Service
Yellow Card App
• www.linkedin.com/company/yellowcardapp
• Full-time
Nov 2022 - Mar 2023
Cameroon
Customer Support Representative
Yellow Card App
• www.linkedin.com/company/yellowcardapp
• Full-time
Jul 2022 - Nov 2022
Cameroon
Founder/COO
Tohkam (Tell Us About It)
• www.linkedin.com/company/tohkam-tell-us-about-it
• Self-employed
May 2021 - May 2024
Douala, Cameroon
Leadership Development Program
Aspire Institute
• www.linkedin.com/school/aspire-leaders-program
• Apprenticeship
Mar 2022 - Nov 2022
Havard university
Field Representative
Loving Hearts Foundation and Projects
• www.linkedin.com/company/lovingheartsfoundation
• Internship
Dec 2019 - May 2021
Yaoundé, Cameroon
Customer Service Agent
cominada
• Full-time
Jan 2017 - Aug 2019
douala-cameroon