
As a dynamic leader with extensive experience in risk operations, fraud management, and strategic process optimization, I specialize in driving operational excellence and financial efficiency. My career has been defined by leading transformative initiatives, implementing cutting-edge fraud detection strategies, and fostering collaboration across teams to exceed service levels and mitigate risks. In my current role as Senior Manager, Risk Operations at President’s Choice Financial, I have successfully driven automation in credit adjudication and dispute processes, build strategic roadmaps, and coach teams to align with organizational goals. Previously, at Interac, I led large-scale disbursement programs with a strong focus on fraud prevention, leveraging real-time controls to minimize unauthorized activity and ensure operational integrity. My passion for compliance and innovation ensures the organizations I serve stay ahead of industry standards. Armed with an Executive MBA (in progress) and certifications in fraud examination and workplace mental health leadership, I am committed to continuous improvement, data-driven decision-making, and delivering results that matter. Let’s connect to discuss how my expertise can contribute to impactful risk operations and strategic growth!
presidentschoicefinancial.com
interac.ca
binance.com
td.com
Greater Toronto Area, Canada
Senior Manager Risk Operations
President's Choice Financial
• www.linkedin.com/company/president%27s-choice-financial
• Permanent Full-time
Apr 2024 - Present
Manager, Fraud Services & Enablement
Interac Corp.
• www.linkedin.com/company/interac-corp
• Permanent Full-time
Jun 2022 - Feb 2024
Toronto, Ontario, Canada
Senior Risk Analyst
Binance
• www.linkedin.com/company/binance
Jan 2022 - Jun 2022
Ontario, Canada
Business Resource Officer, Speciality Fraud
TD
• www.linkedin.com/company/td
Oct 2019 - Jan 2022
Toronto, Ontario, Canada
Fraud Contact Resource, Centre of Excellence
TD
• www.linkedin.com/company/td
Sep 2018 - Oct 2019
Senior Fraud Analyst, Fraud Detection
TD
• www.linkedin.com/company/td
Aug 2017 - Sep 2018
Markham