
š Passionate about Driving Customer Success: As an Enterprise Customer Success Manager at Forter, I am dedicated to helping our valued clients achieve their business goals and maximize the value they get from our cutting-edge fraud prevention solutions. š E-commerce Fraud Prevention Expertise: With a deep understanding of the ever-evolving fraud landscape, I collaborate closely with our enterprise clients to tailor Forter's solutions to their specific needs. My goal is to ensure our clients experience reduced fraud rates, increased revenue, and enhanced customer trust. š¤ Building Strong Relationships: Building and nurturing strong relationships with our enterprise clients is at the core of my role. I am committed to being a trusted advisor, ensuring our clients are fully equipped to combat fraud effectively and efficiently. š” Continuous Improvement: In the rapidly changing world of e-commerce, I am always exploring ways to improve and innovate our customer success strategies. I believe in a proactive approach, providing our clients with the latest insights and best practices. š Driving Growth: I am driven by the success of our clients and their growth. By working hand-in-hand with them, I help identify opportunities for expansion and optimization, ultimately contributing to their bottom line. š Connect with Me
sift.com
darktrace.com
advancedresources.com
illinois.edu
forter.com
Chicago, Illinois, United States
Senior Customer Success Manager
Sift
ā¢Ā www.linkedin.com/company/getsift
ā¢Ā Full-time
Jul 2024 - Present
Chicago, Illinois, United States
Enterprise Customer Success Manager
Forter
ā¢Ā www.linkedin.com/company/forter
ā¢Ā Full-time
Feb 2022 - Jul 2024
Chicago, Illinois, United States
Senior Customer Success Manager, Team Lead
Darktrace
ā¢Ā www.linkedin.com/company/darktrace
ā¢Ā Full-time
Feb 2021 - Feb 2022
Chicago, Illinois, United States
Customer Success Manager
Darktrace
ā¢Ā www.linkedin.com/company/darktrace
Aug 2020 - Jan 2021
Account Executive
Darktrace
ā¢Ā www.linkedin.com/company/darktrace
Sep 2019 - Aug 2020
Chicago
Hospitality Specialist
W. Short Hotel Group
ā¢Ā www.linkedin.com/company/wshorthospitality
Jun 2018 - May 2019
Sydney, Australia