Marita Espada

Senior Leader | Author & Speaker | Building High-Impact Teams | AI-Driven Support | CX & Tech Strategy Expert

A creative leader with over ten years of experience working with Fortune 500 customers, within fast-paced technical accountant/support engineering organizations. Adept at applying technology and management practices to improve the team's performance. Highly skilled in team building, achieving results, balancing resources, managing projects, and crisis/escalation management.

toolwatcher.com

hogarth.com

wfl.io

karhoo.com

younoodle.com

fastly.com

informedrepricer.com

New York, New York, United States

Contact info

mespada

Experience

Regional Head of Technical Support & Support Engineering – Americas

Webflow

• www.linkedin.com/company/webflow-inc-

• Full-time

Jul 2021 - Present

Podcast Host

The Restless Renegade Podcast

• www.linkedin.com/company/restless-renegade-podcast

• Freelance

Mar 2024 - Present

Greater New York Area

Global Leader, Security Support Engineering Team

Fastly

• www.linkedin.com/company/fastly

• Full-time

Jun 2017 - Jul 2021

Greater New York Area

Founder & Director - Acquired

Tool Watcher

• www.linkedin.com/company/tool-watcher

Dec 2016 - Jul 2017

Greater New York City Area

Manager, Client Services Operations | Americas

Karhoo

• www.linkedin.com/company/karhoo

Apr 2016 - Nov 2016

New York City Metropolitan Area

Lead Technical Success Manager

Appeagle

• www.linkedin.com/company/informedrepricer

Feb 2015 - Feb 2016