
Results oriented IT professional with 18 years of diverse business experience including enterprise architecture, strategic planning, application development, project management, investment optimization, and client relationship establishment. Through strategic planning, development, and execution of technology that aligns directly to corporate goals, I consistently deliver high-value solutions that successfully support the long and short term objectives of the organization. A thought leader with excellent written and oral communication excelling in the ability to articulate complex business and technology issues into audience appropriate terms. Proven ability to recruit, develop, motivate, and retain high quality staff by exemplifying the characteristics of a servant leader. Key Strengths Enterprise architecture Technical mentor Effective communicator Strategic planning and assessment Software development Project management Culture champion Investment optimization/governance Continuous improvement Career Highlights ♣ Innovation: Led the engineering effort around disrupting a 40 year old ticketing industry by developing new and innovative ways around digital ticketing that helped to move from transactional to relational interactions with our customers. With the focus on data, machine learning, and artificial intelligence, led the creation of a new line of business from this that scaled to 1bn in revenue within 3 years. ♣ Digital and Delivery Transformation: Drove both the architecture and execution of a multi year strategy focused on driving business agility and innovation at the core. Through the use of agile, automation, and workforce modernization, drove a 30% time to market improvement and a 50% reduction in operations costs. ♣ Legacy Modernization: Thought leader around modernizing legacy monolithic mainframe applications into cloud native Microservice based assets which drove significant improvement in speed to change along with improved quality.
jpmorganchase.com
americanexpress.com
zalopay.vn
ticketmaster.com
Scottsdale, Arizona, United States
Managing Director
JPMorgan Chase & Co.
• www.linkedin.com/company/jpmorganchase
• Full-time
Mar 2023 - Present
Dallas-Fort Worth Metroplex
Board Member
Sharp Again
• www.linkedin.com/company/sharpagain
May 2024 - Present
Chief Technology Officer
ZaloPay
• www.linkedin.com/company/zalopay
• Full-time
Dec 2020 - Mar 2023
Ho Chi Minh City, Vietnam
SVP Software Engineering and Transformation
Ticketmaster
• www.linkedin.com/company/ticketmaster
• Full-time
May 2017 - Dec 2020
Phoenix, Arizona Area
VP Software Engineering and Chief Architect
American Express
• www.linkedin.com/company/american-express
Apr 2015 - May 2017
Phoenix, Arizona Area
Principal Architect
American Express
• www.linkedin.com/company/american-express
Apr 2013 - Mar 2015
Phoenix, Arizona Area
Principal Architect
Interparc Consulting
Jan 2000 - Dec 2011
Ft Lauderdale, FL