I am a heart-centered, strategic leader with over 15 years of experience across customer success, implementation, operations, strategic initiatives, and product management in the education and edtech space. I have a strong generalist skillset, experience in multiple SAAS startups, and classic ENFJ energy, motivated by leading teams to accomplish great things together. SUPERPOWERS Bringing order to chaos. Connecting the dots. Toggling between the big picture and the details. Getting to the root of problems and developing creative solutions. Facilitating team culture that empowers people to do their best work and love their jobs. TOOLS & SKILLS CRM Automation and Reporting - Salesforce, Hubspot, Zoho Product Management & Support - JIRA, Intercom, ZenDesk Data Analysis & Revenue Modeling - Excel & Google Sheets Data Querying & Visualization - SQL, Looker Project Management - Asana