
Program Manager | Innovation, Customer Adoption
With over 20 years of experience in the software development industry, I am a seasoned program manager and IT leader who has successfully delivered innovative solutions for multiple global customers. My mission is to drive innovation and customer adoption through product-to-customer alignment programs that enhance feedback, productivity, and quality. At Salesforce, I led the NPI and EoL processes across the MuleSoft organization, providing tools and frameworks for effective product improvement. I also owned the productivity tools based on search technologies that brought knowledge management to the organization, and the cloud infrastructure deployment and securitization for the organization. Additionally, I designed and implemented the readiness processes and specialist programs for product enhancement submission, issue detection, and general product design collaboration. My work enabled the organization to achieve faster time-to-market, higher customer satisfaction, and increased revenue.
teracode.com
asapp.com
com.ar
dialpad.com
mulesoft.com
globant.link
baires.dev
Argentina
Staff Technical Program Manager
Dialpad
• www.linkedin.com/company/dialpad
• Full-time
Apr 2024 - Present
Buenos Aires Province, Argentina
Staff Technical Project Manager
ASAPP
• www.linkedin.com/company/asappco
• Full-time
Dec 2023 - Mar 2024
Buenos Aires Province, Argentina
Program Director
Salesforce
• www.linkedin.com/company/salesforce
• Full-time
Jun 2019 - Mar 2023
Argentina
Senior Manager, Technical Consulting
MuleSoft
• www.linkedin.com/company/mulesoft
Aug 2018 - Aug 2019
Argentina
Manager, Global Services Center
MuleSoft
• www.linkedin.com/company/mulesoft
Jun 2016 - Jul 2018
Buenos Aires
Release Project Manager
MuleSoft
• www.linkedin.com/company/mulesoft
Aug 2013 - Jun 2016
Buenos Aires
Sr Visual Basic Programmer
GRUPO DATCO
Jan 2001 - Dec 2005
vzbiz.biz
salesforce.com