
Strategic Product Operations Leader with deep expertise in scaling SaaS organizations and optimizing product delivery through operational rigor. A proven track record of driving operational excellence across complex, cross-functional initiatives. Skilled at scaling and optimizing product development processes, aligning R&D execution with business priorities, and leading teams through organizational change. Adept at partnering with senior stakeholders to identify needs, streamline operations, and implement solutions that improve delivery speed, quality, and impact. Recognized for developing high-performing teams, fostering collaboration across Product, Engineering, Design, and GTM, and serving as a subject matter expert in enterprise systems, performance optimization, and customer-centric product delivery. Specialties: Agile Methodology, Program and Project Management, Relatable People Developer, SaaS, Utilities Industry, Product Knowledge Development
twilio.com
agcocorp.com
capgemini.com
social.abb
txu.com
Atlanta Metropolitan Area
Director, Product Operations
Twilio
• www.linkedin.com/company/twilio-inc-
• Full-time
Jan 2025 - Present
Director, Technical Program Management
Twilio
• www.linkedin.com/company/twilio-inc-
• Full-time
Jul 2024 - Jan 2025
Senior Manager, Technical Program Management
Twilio
• www.linkedin.com/company/twilio-inc-
• Full-time
Aug 2022 - Jul 2024
Remote
Lead Technical Program Manager
Twilio
• www.linkedin.com/company/twilio-inc-
May 2021 - Aug 2022
Atlanta, Georgia, United States
Senior Manager, Project Management
AGCO Corporation
• www.linkedin.com/company/agco-corporation
Jan 2016 - Dec 2021
Greater Atlanta Area
Senior Project Manager
FarmLink
• www.linkedin.com/company/farmlink
Jan 2015 - Jul 2016
Atlanta, GA
Test Manager (Consultant)
Capgemini
• www.linkedin.com/company/capgemini
Jan 2004 - Dec 2006
Client: TXU