
Professional Technical Support Engineer with a valuable experience in VxRail server troubleshooting and support in VxRail Hyper-Converged Infrastructure Appliances. This includes experience in VMware products, Dell physical servers and Linux-based. Through my career I have also worked with troubleshooting related to multiple system application such as Microsoft Office, Windows systems, SAP. I have contributed documenting a knowledge base Software that improved the Service Management between the customer and the Help Desk department. I have a background with System administration and Cloud Platform such as Microsoft Azure and monitoring system performances. I am a highly motivated person with experience in working as part of a team as well as independently, enthusiastic, dynamic and organized individual, always learning new things.
mongodb.com
keelings.com
staffline.ie
algartech.com
delltechnologies.com
Italy
Associate Technical Services Engineer
MongoDB
• www.linkedin.com/company/mongodbinc
• Full-time
Jan 2025 - Present
Milan, Lombardy, Italy
Senior Technical Support Engineer
Dell Technologies
• www.linkedin.com/company/delltechnologies
• Full-time
Jan 2023 - Nov 2024
Dublin, County Dublin, Ireland
Technical Support Engineer II
Dell Technologies
• www.linkedin.com/company/delltechnologies
• Full-time
May 2021 - Jan 2023
Ireland
Compliance Assistant
Staffline Ireland
• www.linkedin.com/company/stafflineireland
• Part-time
Aug 2017 - Apr 2021
Dublin, County Dublin, Ireland
Service Desk Analyst
Keelings
• www.linkedin.com/company/keelings
• Internship
Oct 2019 - Sep 2020
Dublin, County Dublin, Ireland
Support Analyst
Algar Tech
• www.linkedin.com/company/algar-tech
• Full-time
Nov 2014 - May 2017
São Paulo, Brazil