Professional Technical Support Engineer with a valuable experience in VxRail server troubleshooting and support in VxRail Hyper-Converged Infrastructure Appliances. This includes experience in VMware products, Dell physical servers and Linux-based. Through my career I have also worked with troubleshooting related to multiple system application such as Microsoft Office, Windows systems, SAP. I have contributed documenting a knowledge base Software that improved the Service Management between the customer and the Help Desk department. I have a background with System administration and Cloud Platform such as Microsoft Azure and monitoring system performances. I am a highly motivated person with experience in working as part of a team as well as independently, enthusiastic, dynamic and organized individual, always learning new things.