As a Business Systems Consultant II at Mutual of Omaha, I collaborate with customer areas to define, research, develop, implement, and support business systems and processes for complex and visible projects. I have over 5.5 years of experience in this role, and I am certified in Six Sigma and Master Change Agent methodologies. I excel at managing process improvement initiatives, facilitating and coordinating information and requirements gathering, and leading the formulation and testing of hypotheses. I also function as a change management advocate, influencing stakeholders and being a trusted partner. Additionally, I have advanced knowledge and demonstrated leadership in business system operations, workflow analysis, business systems terminology and standards, and software implementation processes. My mission is to improve the quality, efficiency, and effectiveness of products and services for Mutual of Omaha and its customers.