
Author of Build Better Products (Rosenfeld Media '16) and UX for Lean Startups (O'Reilly '13) Product management and user experience design expert with over 20 years of experience in tech. Specializes in helping companies innovate responsibly and improve their product development process. Especially enjoys working with Lean start ups and agile development teams. Specialties: customer development, user research, business model creation, product development process improvements, user experience design.
leanstartup.co
indeed.com
highwirepress.com
businesstalentgroup.com
imvu.com
San Francisco Bay Area
Principal Experience Specialist
Nielsen Norman Group
• www.linkedin.com/company/nielsen-norman-group
Mar 2025 - Present
Principal
Users Know
• www.linkedin.com/company/users-know
Mar 2010 - Present
Silicon Valley
Director UX Design
Indeed.com
• www.linkedin.com/company/indeed-com
Jan 2023 - Sep 2023
UX Manager
Indeed.com
• www.linkedin.com/company/indeed-com
Jun 2021 - Jan 2023
VP Product & Design
Business Talent Group
• www.linkedin.com/company/business-talent-group
Jun 2016 - Sep 2019
Faculty
Lean Startup Co.
• www.linkedin.com/company/lean-startup-co
Mar 2017 - Jan 2019
Instructor
Stanford Continuing Studies
• www.linkedin.com/company/stanford-continuing-studies
Jan 2015 - Dec 2016
Stanford, Ca
VP Product & Design
Hint Health
Aug 2014 - Feb 2015
San Francisco
Instructor and Mentor
Tradecraft
Oct 2013 - Jul 2014
San Francisco, California
Director of Product & UX
One Jackson (acquired by TaskRabbit)
Mar 2012 - Nov 2012
Palo Alto, Ca
Software Engineer
OnLink Technologies (purchased by Siebel)
Sep 1998 - Sep 2001
Marketing and Web Specialist
Junglee
Jan 1997 - Dec 1998