
IT/Business Professional with over 25 years of experience in system and process management. Extensive knowledge across many facets of the Bank Credit Card/Financial Services industry, supporting both the IT and operational sides at various call centers locations that serviced auto, credit card, secured/unsecured personal loans and mortgages from origination through recovery.
upgrade.com
tsys.com
fordcredit.com
Queen Creek, Arizona, United States
Sr. Business Intelligence Analyst
Upgrade, Inc.
• www.linkedin.com/company/upgrade-inc-
• Full-time
Oct 2019 - Present
Business Operations Manager
Upgrade, Inc.
• www.linkedin.com/company/upgrade-inc-
Nov 2018 - Oct 2019
Senior Business Systems Analyst
Upgrade, Inc.
• www.linkedin.com/company/upgrade-inc-
Sep 2017 - Nov 2018
Phoenix, AZ
IT Manager
ditech, a Walter Company
May 2015 - Jan 2017
Tempe, Arizona
Sr. Business Analyst
Green Tree Servicing
• www.linkedin.com/company/green-tree-servicing
Feb 2014 - May 2015
Tempe, AZ
Business Analyst
Green Tree Financial
Sep 2011 - Feb 2014