I am a seasoned hospitality professional with over 16 years of international experience in luxury and upscale hotel management. Currently serving as the Director of Operations at Holiday Inn Bangkok Silom, I excel in overseeing multi-departmental operations, driving financial performance, and implementing innovative service concepts. I am passionate about enhancing guest experiences, ensuring brand compliance, and leading successful pre-opening and renovation projects. Fluent in English, Russian, and Uzbek, I thrive in dynamic, multicultural environments.