Sales Manager | Business Development | Creating Customer Success stories that drive Customer Satisfation Scores at 99%

Keena L. Blum, Customer Enablement Professional, Asturias Spain Dynamic sales manager with 15 years of experience helping clients achieve their desired outcomes. I drive sales through engaging service, providing an exceptional customer experience, and delivering customer satisfaction of 99%. I specialize in developing training programs, coaching initiatives, defining milestones, and communicating 1:1 and 1:many. Throughout my experience, I have had the opportunity to influence one-to-many through news segments, newsletters, orientation videos, print and video sales collateral, SMS messaging, and email. What excites me are opportunities that allow me to understand the customer objectives and develop strategies to ensure I provide them with the best product possible. Specialties: Training & development, conceptualization and design of standard operating procedures,