Technical Customer Advisor
Tucows
• www.linkedin.com/company/tucows
• Permanent Full-time
Apr 2023 - Present
United States
I&IT Support Officer Co-Op
Ministry of Government & Consumer Services
• www.linkedin.com/company/ministry-of-government-&-consumer-services
• Internship
May 2022 - Aug 2022
Guelph, Ontario, Canada
IT Service Desk Analyst
City of Mississauga
• www.linkedin.com/company/city-of-mississauga
• Internship
Sep 2021 - Dec 2021
Mississauga, Ontario, Canada
Associate Product Co-op
Loblaws Companies Limited
• Internship
Jan 2021 - Apr 2021
Toronto, Ontario, Canada
Team Associate at Tim Hortons
Tim Hortons
• www.linkedin.com/company/tim-hortons
• On-Call
Oct 2019 - Feb 2020
Brampton, Ontario, Canada

IT professional with a highly driven, diligent, and goal-oriented passion for offering superior customer service. Working as a Field Support Officer, It Helpdesk Analyst, and Associate Product Manager for the Ministry of Government, City of Mississauga, and Loblaws Companies Ltd, respectively, allowed me to develop experience. I have experience working with clients and have technical problem-solving, remote support, and communication abilities. Also, I've contributed to academic projects involving UI/UX Designs (using Adobe Photoshop), Security Threat Analysis, and more. Also know CSS, HTML, JavaScript, PHP, and java.
tucows.com
timhortons.ca
mississauga.ca
Canada