Sr. Technical Content Producer at Zoom

I’m a senior writer/editor and content strategist with an M.A. in Communication Studies and 10+ years of experience in the tech industry. I currently work as a Senior Technical Content Producer at Zoom, where I create high-impact technical content that helps accelerate the sales cycle and communicate product value with clarity and credibility. I partner closely with product managers, UX designers, marketers, and sales architects to produce white papers, infographics, short videos, and customer-facing presentations that showcase Zoom’s latest innovations. In addition to content creation, I bring strong program management expertise. I’ve built technical onboarding programs, documented org-wide best practices, and led scalable release-communication processes across large engineering organizations. My sweet spot sits at the intersection of content strategy, writing/editing, and program management. I’m a highly organized word nerd who loves a good workflow and thrives in collaborative, cross-functional environments.