
ITIL Foundation Certified senior level Support Analyst with extensive experience in the areas of Data Migration / Software Implementation, Helpdesk, and Desktop Support with an emphasis on providing excellent customer service. Specialties: Client facing end-user support, Remote access solutions, Mobile Device Management (BYOD), Infrastructure, large scale Data Migrations / Rollouts and Information Systems support in the areas of Legal and Financial Services
wilsonelser.com
proskauer.com
cravath.com
globalbrandsgroup.com
paulweiss.com
withersworldwide.com
bclplaw.com
mapquest.com
guidepoint.com
clearygottlieb.com
healthfirst.org
ibm.com
friedfrank.com
hudson-advisors.com
verizon.com
davispolk.com
New York, New York, United States
Senior Lead, Tech Services
Guidepoint
• www.linkedin.com/company/guidepoint
Sep 2019 - Present
New York, New York
Consultant - Sr. VIP Deskside Support Analyst
Healthfirst
• www.linkedin.com/company/healthfirst
Dec 2017 - Aug 2019
Greater New York City Area
Consultant - Windows 10 / macOS 10.12 Sierra & Office 365 rollout, migration & refresh
Global Brands Group (A member of the Fung Group)
• www.linkedin.com/company/globalbrandsgroup
Aug 2017 - Dec 2017
Greater New York City Area
IS Support Analyst
Fried Frank
• www.linkedin.com/company/friedfrank
Feb 2015 - Oct 2017
Greater New York City Area
Managed Services Consultant - Information Technology
T&L Group Ltd.
• www.linkedin.com/company/t&l-group-ltd
Feb 2015 - Oct 2017
Greater New York City Area
PBX Technician
Verizon
• www.linkedin.com/company/verizon
Jun 2001 - Jul 2005
Greater New York City Area
Regional Database Manager - Latin America & Caribbean
Orientation.com
Jan 2000 - Dec 2001
Desktop Support / Legal Assistant
Christopher K. Sowers, PC
Dec 1997 - Oct 1998