Experienced professional with a background in Crypto Marketing & Customer Support I have a proven track record of leading teams, optimizing CS processes, and enhancing customer experiences in fast-paced environments. My ability to solve complex inquiries and foster customer satisfaction is complemented by strong communication and problem-solving skills. Recently, I’ve expanded my expertise into software development through 42Porto, strengthening my analytical mindset and technical judgment. This unique blend of experience allows me to bridge the gap between technical teams and end-users, ensuring seamless communication and efficient solutions. Passionate about innovative projects, I thrive in dynamic settings where I can drive impact through both technical insight and customer-centric service.