
Extensive - Strong experience in Business Analysis, Requirements Gathering, Systems Administration, SDLC and various project management methodologies such as Agile, SCRUM, Waterfall, etc. User Support, Training, Consulting, Licensing, and Web applications. Enterprise Content Management Administrator and Solution Architect including Scanning/Imaging systems, manages & performs deployment and upgrades. Lead Technical Trainer designing Coursework for Technical and Novice audiences. Excellent diagnostic and communication skills, instilling confidence in non-IT groups. Extremely patient when working with others not familiar with the technology at hand. Independent, yet cooperative in a busy environment, able to multi-task many activities. 20+ years of experience in the computer industry (Server Hardware, Printer & Peripheral Integration, Consulting, Analysis, Training, Architecture/Design, Sales, and Support).
bc.edu
lionbridge.com
statestreet.com
microfocus.com
cwcapital.com
Boston, Massachusetts, United States
Business Analyst, Content Management and Imaging Architect, Training & Support Engineer
Boston College
• www.linkedin.com/school/boston-college
• Contract
Sep 2018 - Present
Greater Boston Area
Applications Systems Analyst
Boston College
• www.linkedin.com/school/boston-college
• Full-time
Sep 2018 - Present
Boston, Massachusetts, United States
Business Analyst, Trainer, Engineer, Consulting Lead
Business Support Services
Sep 2017 - Sep 2018
Greater Boston Area
Business System Analyst
State Street
• www.linkedin.com/company/state-street
• Contract
Apr 2016 - Jan 2018
Greater Boston Area
Corporate Trainer, Senior Engineer, Analyst
Business Support Services
Jul 2014 - Apr 2016
Greater Boston Area
Sr. Account Manager
Random Access Data Systems
Jan 1993 - Aug 2000