Experienced Communicator, Trainer and Instructional Designer, with a demonstrated history of working in the IT and retail & services industries. A content creator with an innovative and problem-solving approach. Budding leadership, always learning and always willing to teach others. I've been in the field as a classroom facilitator, virtual facilitator, instructional designer and program manager for companies like Compucom, TikTok & Etsy, responsible for research, design, development and improvement, while always making sure to provide an awesome training experience, while aligning with the business goals.