I lead and coordinate IT projects and initiatives that enhance the quality and efficiency of IT services for our clients. With over 20 years of experience in IT, I have developed a strong expertise in system and network administration, hardware and software support, and IT management. I have successfully deployed and maintained various IT systems and technologies, such as cloud-based solutions, Microsoft 365, NetSuite, and virtual environments, working closely with cross-functional teams and vendors. I also manage and mentor a team of IT professionals, ensuring they have the skills and resources to deliver excellent service. My passion for IT and teaching drives me to constantly learn new technologies and share my knowledge with others. I hold multiple certifications from Lenovo, Hewlett-Packard, and other leading IT providers. My goal is to leverage my technical skills and experience to help organizations achieve their IT objectives and optimize their digital capabilities.