
With over 8 years in software engineering and production IT operations, I specialize in delivering reliable and scalable solutions for global network infrastructure. As a Staff Software Engineer at Twilio, I optimize cloud services through DevOps, SRE, and Database Ops expertise, utilizing AWS, Monitoring tools, Python, and Docker over Linux systems. I've enhanced monitoring processes, reduced incident response times, developed reporting tools, and improved operational quality, collaborating globally for continuous innovation. Eager to learn and tackle complex challenges.
Colombia
Site Reliability Engineer
Twilio
• www.linkedin.com/company/twilio-inc-
• Full-time
Apr 2022 - Present
Incident Manager LATAM
Qvantel
• www.linkedin.com/company/qvantel
• Full-time
Mar 2020 - Mar 2022
Medellin, Antioquia, Colombia
Sr Engineer - Big Data Operations
Flytxt
• www.linkedin.com/company/flytxt
Aug 2019 - Feb 2020
Bogotá D.C., Colombia
Service Delivery Manager
I-New Unified Mobile Solutions AG
• www.linkedin.com/company/i-new-solutions
Jul 2018 - Dec 2018
Bogotá D.C., Colombia
Operational Engineer
I-New Unified Mobile Solutions AG
• www.linkedin.com/company/i-new-solutions
May 2016 - Jun 2018
Bogotá D.C., Colombia
Research and Development Analyst
Redeban
• www.linkedin.com/company/redeban
• Full-time
Dec 2012 - May 2016
Bogotá D.C., Colombia
Service Support Engineer
TelcoBRAS S.A.S.
Aug 2011 - Dec 2012
Valle del Cauca, Colombia