With over 15 years of experience in Cisco UC, VOIP, Collaboration, and Video, I was previously a Unified Communications Engineer at Diversant/INNOVA Solutions, LLC, where I supported Verizon Business customers in the energy sector. I have delivered multiple projects involving installation, configuration, integration, and troubleshooting of Cisco UC solutions, ensuring high-quality voice and video communication across multiple sites and platforms. I hold three Cisco certifications: CCNA voice R&S, and CCENT, demonstrating my proficiency and knowledge in voice and networking technologies. I am passionate about learning new skills and staying updated with the latest trends and innovations in the UC field. My goal is to provide reliable, secure, and scalable solutions that enhance collaboration and productivity for my customers.