I am responsible for shaping and executing our global customer strategy, ensuring that every customer experience delivers measurable business value and fosters long-term strategic partnerships. With extensive experience in enterprise software, services delivery, and digital transformation, I work closely with C-suite leaders and operational teams to align technology with organizational goals—enabling sustained growth, operational efficiency, and innovation at scale. Arcwide, the joint venture between BearingPoint and IFS, brings together deep consulting expertise and leading enterprise software to support organizations across industries in achieving successful business transformations. My role centers on ensuring our clients realize the full potential of their technology investments—from implementation through long-term optimization. I am committed to fostering a culture of accountability, transparency, and excellence—internally and externally—ensuring Arcwide remains a trusted advisor to our clients worldwide.