Hey folks! James here: mixed methods, user/product research lead with a super power for facilitating discovery journeys and driving insights projects answering complex questions. I bring to the table a jam-packed insights toolbox and a global mindset. It's the result of over a decade zigzagging across research and innovation roles in major tech brands (O2, B&O, Spotify) and nimble agencies, living across Europe. KEY SKILLS 🛠 User Research | Product Discovery | International Research | Mixed Methods | Qualitative Research | Research Ops | Survey Design | Workshop Facilitation | Coaching | Agency Management