Global Operations Leader
helloalma.com
coinbase.com
common.net
squareup.com
apple.com
starboardcre.com
punchlist.com
Los Angeles, California, United States
Director - CX Delivery + Automation
Alma
• www.linkedin.com/company/withalma
• Full-time
May 2025 - Present
Los Angeles, California, United States
Senior Customer Experience Manager
Alma
• www.linkedin.com/company/withalma
• Full-time
May 2024 - May 2025
Los Angeles, California, United States
Senior Manager, Resolution Operations
Coinbase
• www.linkedin.com/company/coinbase
• Full-time
Jun 2021 - Nov 2023
Los Angeles, California, United States
Head Of Customer Experience
Punch List
• www.linkedin.com/company/punch-list
• Full-time
Mar 2020 - Sep 2020
San Francisco + Los Angeles
Head of Customer Operations + General Manager, East Bay
Common Networks
• www.linkedin.com/company/common-networks
Jan 2017 - Jan 2019
San Francisco Bay Area
Director of STL Customer Support
Square
• www.linkedin.com/company/joinsquare
• Full-time
Sep 2015 - Jan 2017
Customer Support Group Lead
Square
• www.linkedin.com/company/joinsquare
• Full-time
Apr 2013 - Sep 2015
Marketing Assistant
Starboard TCN Worldwide
• www.linkedin.com/company/starboardcre
Oct 2009 - Jan 2010
