As an accomplished IT executive, I bring a strategic approach to leading complex technological initiatives. With a career spanning several dynamic industries including banking, insurance, telecommunications, quick service restaurants (QSR), and shipping, I have honed my expertise in delivering enterprise-level IT solutions and infrastructure optimisation. My approach is deeply rooted in thought leadership, where I continuously seek to combine innovative strategies with practical applications in the IT landscape. Currently, I am leveraging my extensive background in a non-profit environment, focusing on utilising technology to drive organisational efficiency and impact. I excel in managing large-scale projects and programs, ensuring alignment with broader business goals and delivering tangible commercial results. My leadership style is transformative, emphasising team development, coaching, and fostering engagement to build high-performing teams. Key to my role is the implementation of quality assurance and continuous improvement practices, ensuring a responsive and agile IT infrastructure. I am adept in areas such as infrastructure management, cloud transition, and IT optimisation, aligning them with organisational policies and processes. My skill set extends to workflow planning and execution, stakeholder engagement, system building and testing, as well as analytics and problem-solving. I am recognised for my strategic leadership and business acumen, having developed a reputation for influential negotiation and the ability to drive change across various business environments. My commitment to excellence is reflected in my adherence to Quality ISO: 9000 standards and my proven track record in project management and program delivery.