Manager, Customer Experience Retailer

As a Customer Experience Manager at Instacart, I lead a team of representatives who ensure the highest level of satisfaction for our retailers. With over 10 years of experience, I have developed strong communication and problem-solving skills that enable me to effectively manage conflicts and resolve issues. I am passionate about creating positive experiences for retailers and fostering a culture of excellence within my team. I hold a Bachelor of Science degree in Media Studies from Kennesaw State University, which has equipped me with a solid foundation in critical thinking and creative problem-solving. I am always eager to learn new skills and explore new opportunities to enhance my professional growth and contribute to the success of Instacart.