- Product Design Expertise: Over 10 years of experience in product and service design, specializing in UX, UI, and HCI. - End-to-End Product Leadership: Proficient in leading early-stage product development from ideation to implementation. - User-Centered Design: Skilled in conducting user research, usability testing, and applying insights to design decisions for optimal user experiences. - Cross-Functional Collaboration: Adept at working with diverse teams including developers, product managers, and stakeholders to deliver cohesive and impactful designs. - Leadership & Mentorship: Experienced in managing design teams, fostering positive team culture, and mentoring junior designers. - User Testing Expertise: Extensive experience in planning and conducting usability tests, interpreting data, and iterating designs. **Technical Expertise:** User Testing: - Conducting various usability testing methods including remote and in-person testing, A/B testing, task analysis, and focus groups. - Experienced in interpreting user feedback, analyzing test results, and iterating designs based on insights to enhance user experience. - Familiar with tools like UserTesting.com, Optimizely, and SurveyMonkey for collecting qualitative and quantitative data from test participants. Design Software: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Keynote, Principle, XD, Lottie, InVision, Zeplin. Web Development: HTML5, CSS3, JavaScript, Bootstrap, CMS, Axure, Omnigraffle. Analytics & Communication Tools: Google Analytics, Optimizely, Zendesk, Salesforce, Amazon Chime, Zuora, Jira.