Engineering leadership in infrastructure and global scale distributed systems | Security, Observability, Data Engineering, Object Storage, Databases, Incident Management, Reliable Systems Design, and CI/CD | Tinkerer

Engaged and upbeat engineering leader who enjoys creating clarity, generating energy, and delivering results. Focused on growing talent, including cross-company contributing engineers of all levels, architects, and managers. Deep understanding of service fundamentals, including Incident Management. Heavy emphasis on hands-off automation to replace manual or cumbersome processes. Obsessed with improving the user experience. Metrics driven. Biased toward action. Iteratively solving problems to allow for fast failure and early learning. A Program Manager in a past life. Experience in managing and working with teams distributed across several cultures and timezones at once. Leadership experience in Engineering Systems / Engineering Productivity, Cloud technologies and scaling, Audio/Video/Screenshare, Observability, Blob storage, Documentation, User Experience, Machine/Systems Infrastructure Scaling, Site Reliability Engineering, Support (internal and external), and some Gaming. Fast learner. Thrives in ambiguity, solving broad problems from tidbits of information. Familiar with caching, de-duplication, p2p, and other process/scale optimization techniques. Excited by opportunities which combine technical, organizational, and user-facing challenges.