I’m an innovative, partner-minded account strategist with a demonstrated history of helping top clients overcome obstacles to accomplish goals and drive efficiencies. I prioritize clear, digestible, and candid communication to maintain strong relationships and build trust, which leads to retention and growth. I thrive when presented with complex problems to solve and am always eager to ask questions and ensure I understand the situation before identifying the proper course of action. I straddle and bridge the gaps between Customer Support, Sales, and IT so the client always feels a unified front from my team.