Enterprise Customer Success Manager

A specialist in Customer retention, Sales and Business strategy, with an MBA and 9+ years of professional experience spanning the Food tech, Hospitality, Payments and Fintech sectors. I thrive under dynamic, challenging and high pressure-high reward environments and am known for finding innovative ways to overcome obstacles. I love working with companies that solve real life problems and in my previous roles, have dipped my fingers in a wide range of functions, including frontline sales, client retention, customer experience, product design, market research, sales strategy, customer success, key account management, enterprise sales, inside sales, team building, leadership and revenue growth management. On the side: I am a certified strength coach and I work with athletes to help them perform better at their sport as well as everyday people to become their best selves. I am also a jiu jitsu fanatic and compete regularly. Super keen on learning more about data science and have taken the last 1.5 years to teach myself Python, SQL, tableau, advanced excel and other tools.