Passionate about client solutions and customer service. Love the Salesforce Ohana and continual learning! As a Business Analyst I excel in discovering my Clients' Business needs and translating them into technical requirements. - My Salesforce Implementation Clients have benefitted from knowledge transfer from my deep experience as a successful B2B Sales professional - Detail-oriented with strong analytical skills - Professional, enthusiastic and accountable team player with exceptional ability to multi-task and reputation for being reliable and adaptable to change - Use Jira for Agile Sprints - User story development - Lucid Charts for Current and Future State mapping